Where do you deliver to?
For all orders from outside the of UK, see “Delivery Charges section” for more information or get in touch through our Social media page or using the Contact us form.
What are your delivery charges?
Choose Your Ingredient shop has the following postage charges:
- Under 1KG – £3.50
- Under 10KG – £3.99 (3+ Days delivery)
- Under 10KG – £5.99
- Under 20KG – £7.99
Any postage charges will automatically be calculated in the shopping basket.
Note: there is a surcharge for deliveries to Non-UK mainland.
Delivery to Europe
- £22.99: Belgium, Denmark, Finland, France, Germany, Italy, Luxembourg, Netherlands, Poland, Portugal, Rep. Ireland, Spain (Mainland), Sweden (3-5 working days, max weight 25kgs)
- £26.99: Bulgaria, Norway, Switzerland (3-5 working days, max weight 25kgs)
Please get in touch for any deliveries to European countries. We are in the process of updating our site to support them.
Our postage cost is the cheapest of any online ethnic store; if you find any cheaper, we’ll match it.
When will my delivery be dispatched?
Our schedule for next day delivery is as follows:
- Order by Monday at 1pm to receive your order on Tuesday
- Order by Tuesday at 1pm to receive your order on Wednesday
- Order by Wednesday at 1pm to receive your order on Thursday
- Order by Thursday at 1pm to receive your order on Friday
We do not currently provide weekend delivery as standard however this can be arranged at a premium.
We will send you a tracking ID once your parcel is shipped. Using the tracking ID you can instruct the driver to drop off with your neighbour, your designated safe place or reschedule the delivery for a more convenient time.
What can I do if my order arrived with an issue?
If by any means the goods you received is damaged through transit, your statutory rights apply. You will need to get in touch through email on email@example.com and send us a picture of the damage; we will be in touch.
Can I order more than one Mixxbox?
You can also order more than one MixxBoxes at any given time or request rotational MixxBox subscription.